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How to Cancel and Get a Refund on Udemy Courses
Let me guess, You signed up for a course on Udemy,
but it did not meet your expectations or you realized that you didn’t need the course. or the teaching style felt wrong, or the content did not match your needs.
The good news is: You can cancel and get a refund on Udemy courses without stress if you follow the right steps. Whatever the reason for the cancellation is,
This article will show you how the process works and quick way to get your money back.
Before you request for a refund, you need to understand the rules that govern Udemy refund
Udemy Refund Policy
- You can get a 30-day refund window from the date you made the purchase.
- You can request a refund to either your original payment method or your Udemy account as credits
- You must not consume too much of the course.
- Udemy may reject requests that breaks any of their other policy
Types of Refunds
Udemy offers two main refund options: Refund to Original Payment Method or to Udemy Credits
1. Refund to Original Payment Method
In this method, You will get a refund to your bank or the bank card that; registered to your account. This usually takes longer to process. You should receive your refund within 5 to 10 business days.
2. Udemy Credits
In the Udemy Credit method, Your Funds stays in your Udemy account. You can use them to buy another course. Usually, You can get access to this faster
Choose the option that suits your needs.
Also Read: How to cancel YouTube Premium Auto-renewing Subscription
Step-By-Step to Get Your Udemy Refund
Method 1: From Purchase History
| Steps | Instructions |
|---|---|
| 1. | Log in to your Udemy account |
| 2. | Click on your profile icon |
| 3. | Select Purchase History |
| 4. | Find the course you wan |
| 5. | Click Request Refund |
| 6. | Choose your refund method |
| 7. | Submit your request |
Method 2: From the Udemy Course Page
| Steps | Instructions |
|---|---|
| 1. | Log in to your Udemy account |
| 2. | Open the course |
| 3. | Click the menu (three dots) |
| 4. | Select Request Refund |
| 5. | Follow the prompts |
Tips to Increase Your Chances of Getting a Refund
If you want a smooth refund, follow these tips:
- Request within the 30-day window
- Avoid completing too much of the course
- Give a clear and honest reason
- Use a browser instead of the app
These steps help you avoid rejection.
When Udemy May Deny Your Refund
Udemy may reject your request in these cases:
- You watched too much of the course
- You requested too many refunds
- You abused the refund system
- You bought the course from a third party
To avoid problems, request your refund early and use the course fairly.
Frequently Asked Questions
Final Note on How to Cancel and Get a Refund on Udemy Courses
Congratulation! if you’ve followed to this point, you should have mastered how to Cancel and Get a Refund on Udemy Courses.
- Remember to act within the 30-day window,
- Avoid overusing the course,
- and Choose the correct refund method.
